Shipping Information
Our Australia Wide Distribution Centre is located on the Mid North Coast of New South Wales and as such, same day service for these areas is very inexpensive. Please refer to Delivery Times below. Same day service is available for other areas for an additional charge.
Per Shipment/Destination, delivered to anywhere in Australia
- Orders up and including $150 going to the one address will incur a shipping cost of $18
- Orders between $151 and $400 going to the one address will incur a shipping cost of $25
- Orders above $401 going to the one address will be delivered free of charge if going by Road Freight. Air Freight will incur an additional charge. Please ask for a quotation.
Delivery times
- Orders received by 11am AEST will be delivered to all capital cities on the next business day . Same day service is available for an additional charge.
- Coffs Harbour, Woolgoolga, Nambucca Heads, Grafton, Yamba Maclean & Northern Rivers are a same day service if ordered by 11.00am. All other major regional centres will be delivered within 1 - 2 business days depending on destination.
- Remote areas, allow up to 5 business days for delivery depending on destination.
International Deliveries
- Please contact our Customer Service Team by email info@giftbasketsbydesign.net.au or phone 1300 880 992.
As a totally customer service focused business, we do everything in our power to ensure that the above delivery time frames are adhered to, however, on the very odd occasion something may go wrong, such as weather or incredibly busy times of the year. If there is going to be a delay you will notified with the reason for the delay and an updated expected delivery time.
Disclaimer
While Gift Baskets by Design use very reputable outsourced delivery companies such as Australian Air Express, Fastway Couriers and Australia Post, we cannot be responsible for loss, damage or theft by these companies. If you would like insurance for your item/s please contact us in writing via email info@giftbasketsbydesign.net.au or fax 61 2 665 29 667 and insurance can be arranged for an additional charge.
Note: Orders containing alcohol products will not be able to be ordered by or received by persons under the age of 18 years. Proof of age may be required upon delivery.
